- https://sixteenventures.com/saas-free-trial-credit-card
- https://sixteenventures.com/eliminate-churn
- https://sixteenventures.com/customer-success-simple
- https://sixteenventures.com/free-trial-metrics
- https://sixteenventures.com/saas-free-trial-engagement
- https://sixteenventures.com/saas-free-trial-length
- https://sixteenventures.com/customer-onboarding
- https://sixteenventures.com/desired-outcome
- https://sixteenventures.com/customer-success-definition
- https://www.headway.io/
- https://www.first100users.com/ - Site on how different companies got their first 100 users
- https://every.to/divinations/good-positioning-makes-everything-easier - On positioning
- https://kayako.com/blog/customer-support-metrics/ - Customer Support Metrics
- https://brianbalfour.com/essays/hubspot-growth-framework-100m - Building a Growth Framework Towards a $100 Million Product
